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Photoshop for iPad - Brush Strokes Don't Appear Until I Lift Apple Pencil

Community Beginner ,
Jan 04, 2024 Jan 04, 2024

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  • Device: iPad Air (5th Gen) running iPadOS 17.2.
  • Stylus: Apple Pencil (USB-C) - A3085
  • Photoshop for iPad version: 5.4 (20231204.515)

 

When using my Apple Pencil in the Photoshop for iPad app, my brush strokes do not show up on the screen until I lift my Apple Pencil off of the screen.  When using my finger, my brush strokes show up as I make them.  Of course this makes the creative process difficult because you can't see where your brush stroke has been unless you lift your pencil off of the screen.

 

I have completed the following troubleshooting steps:

 

  • Tried this with my wife's Apple Pencil (same model) on her iPad (10th Gen) and hers does the same thing.
  • Unpaired and repaired my Apple Pencil
  • Restarted my iPad
  • Uninstalled and reinstalled the Photoshop for iPad app.
  • I tried the "Stylus only painting" option both on and off with the same results.
  • I have searched high and low online and have seen others with this same issue, but no resolution.  I'm 100% sure my Apple Pencil is genuine, so I know that's not the issue.

 

I have attached two videos.  One shows the behavior in Photoshop for iPad when using my Apple Pencil and the other shows the behavior of using my finger.

 

 

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iPadOS

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Adobe
Community Beginner ,
Jan 11, 2024 Jan 11, 2024

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After some more investigation, I figured out the issue.  As mentioned in my original post, I was using the USB-C Apple Pencil model.  Apparently, this particular Apple Pencil isn't supported (and also doesn't have pressure sensitivity), so the Photoshop for iPad app treats it like a third-party stylus, resulting in the behavior of brush strokes not showing up until lifting the pencil off of the screen.  One week into back-and-forth emails with Adobe support and multiple support chats, nobody mentioned I was using an unsupported, but official Apple Pencil.  I returned my USB-C Apple Pencil and got a 2nd Gen one and it works like a charm.  Hopefully this might save someone some time and frustration.

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Explorer ,
Feb 11, 2024 Feb 11, 2024

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I wish more people new about this. Guess I'm heading back to the Apple Store tomorrow

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