Thank you for bringing this up. As mentioned above, we need more details on this.
It would be great if we could see what you’re seeing. Please post a screen recording of what’s happening, and we will help sort it out. Here are instructions for making a screen recording - https://bit.ly/3Fkf5Vd.
It may help if we could see your Photoshop System Info. Launch Photoshop, select Help >System Info...and copy/paste the text in a reply.