Photoshop freezes after select entity on cloud

[Filip30788466teu8]

Hi community,
I have PS 26.7.0 installed. and also the latest PS Beta 26.8.0. when I create a new action and click on Select Subject (cloud version) while uploading steps, both photoshops freeze while progressing. And I can't get any further. Do you have the same problem? I don't know if it's a bug or it just doesn't work for me. Can you tell me if you have the same problem?

I'm working on a MacBook 16" - 2023 Apple M3 Max RAM - 96 GB | macOS Sonoma v14.4

Thank

[Ged_Traynor]

@Filip30788466teu8 just tested on my system, and it's working fine with Photoshop version 26.7 on Windows 10, have you tried manually resetting your Photoshop preferences
https://helpx.adobe.com/ie/photoshop/using/preferences.html#Manually
Remember to back up your settings before doing the preference reset
https://helpx.adobe.com/ie/photoshop/using/preset-migration.html

[Filip30788466teu8]

Dear @Ged_Traynor,

Thank you for your feedback. I'm going to give it a try. I need to do a bulk background removal on 3000 fashion studio photos.

[Filip30788466teu8]

Dear @Ged_Traynor ,

So I found out that if I leave it for a few minutes, it starts up, then it stutters for a moment, and then it starts up again, so I guess I just need to give it some time.

Thank you for your help.