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Photoshop freezes when opening Raw file

Community Beginner ,
Feb 24, 2024 Feb 24, 2024

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I have just now started getting the same problem. I have followed all the steps from the suggested "Correct Answer" Post and am suffering terribly from both Bridhe & Photoshop 2024. Both Freezing now when opening Camera Raw images. PLEASE HELP!!

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macOS , Windows

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Adobe
Adobe Employee ,
Mar 11, 2024 Mar 11, 2024

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Hey, @photo1978. Welcome to the Photoshop Community. I'll need more info to help you figure this out. Please share the system info from Photoshop Help > System info > Copy & paste into a text document > upload & attach here. 

 

I'll move this to a separate discussion. In Photoshop, press & hold the CMD/CTRL + OPT/ALT key, go to Photoshop > Settings > Camera Raw Preferences, and select 'Yes' when prompted to reset Camera Raw preferences.

 

Let me know if the issue exists. Thanks!

Sameer K

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