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Photoshop Freezes When Selecting All, and Dragging the Selection Off Canvas

Community Beginner ,
Mar 22, 2023 Mar 22, 2023

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EVERY time I select all and drag the selection, Photoshop freezes, and I am forced to close the app. This happens every time I use the selection tool. I am running Photoshop 24.3 on Windows 10.

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Adobe
LEGEND ,
Mar 22, 2023 Mar 22, 2023

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When Photoshop crashes, this is the first thing to do, try resetting your Photoshop preferences. Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (macOS) immediately after launching Photoshop. You will be prompted to delete the current settings. You can also reset preferences upon a quit if Photoshop is running by going into General Preferences>General>Reset on Quit.

(macOS only) Open the Preferences folder in the Library folder*, and drag the Adobe Photoshop CS Settings folder to the Trash.


If that doesn't fix the issue:
Go to Preferences > Performance... and uncheck Multithreaded Compositing - and restart Photoshop.
Still crashing? 
Go to Preferences > Performance... click Advanced Settings... and uncheck "GPU Compositing" - then restart Photoshop. Still crashing?  

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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Community Beginner ,
Mar 24, 2023 Mar 24, 2023

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I've tried those steps, and they have not resolved this issue.

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Adobe Employee ,
Mar 29, 2023 Mar 29, 2023

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Hi @Andrew26116111rhl0 sorry to hear this.

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

 

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