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Photoshop: generative fill not active

Community Beginner ,
Mar 15, 2024 Mar 15, 2024

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Hi,
some time (rare cases) I celect an area to fill but the function remain gray and it's not possible to procede.
Any idea to resolve the problem is wellcome... ThanksScreenshot 2024-03-15 alle 14.41.17.png

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Community Expert ,
Mar 15, 2024 Mar 15, 2024

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Check your internet connection and firewall settings. Make sure Photoshop and Adobe are listed and allowed.

Also showing your layers panels with the selection would help.

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Community Beginner ,
Mar 26, 2024 Mar 26, 2024

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Thanks Kevin,
All is exactly as before, I've used PSD everydays from more then one year without any problem.

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Community Expert ,
Mar 26, 2024 Mar 26, 2024

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Could you please post screenshots with the pertinent Panels (Toolbar, Layers, Options Bar, …) visible? 

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Community Beginner ,
Mar 26, 2024 Mar 26, 2024

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Yes...Screenshot 2024-03-26 alle 12.05.40.png

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Community Beginner ,
Mar 26, 2024 Mar 26, 2024

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Actually the OS is Sonoma 14.4.1 Updated today.

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Community Expert ,
Mar 26, 2024 Mar 26, 2024

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It shouldn’t matter but please try converting to 8bit. 

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Community Beginner ,
Mar 26, 2024 Mar 26, 2024

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Even in 8 bit the situation don't change... 😞

 

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Community Expert ,
Mar 26, 2024 Mar 26, 2024

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So far I cannot reproduce the issue. 

Is Edit > Generative Fill grayed out, too? 

Could you include the Properties Panel in a new screenshot? 

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Community Beginner ,
Mar 26, 2024 Mar 26, 2024

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Thanks for your assistance.
Yes, it's gray.
At which Properties Panel you refer?

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Community Expert ,
Mar 26, 2024 Mar 26, 2024

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Have you tried saving the file from an NEF to a PSD?

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Community Expert ,
Mar 26, 2024 Mar 26, 2024

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quote

At which Properties Panel you refer?

Window > Properties

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Community Beginner ,
Mar 26, 2024 Mar 26, 2024

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Ah ok, I have a Mac

Screenshot 2024-03-26 alle 15.37.02.png

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Community Expert ,
Mar 26, 2024 Mar 26, 2024

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Thank you.

There seems to be no active Selection in this one, though.

 

Can you recerate the issue reliably for some image/s or is it unpredictable? 

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