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Photoshop Generator (Image assets) not working with MacOS Sonoma

Community Beginner ,
Oct 31, 2023 Oct 31, 2023

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On startup Photoshop 25.1 pops up with Adobe Generator could not be loaded error message. Tried what I could on the link, trashing preferences and rolling back to Photoshop 24.7 but the error persists.

 

I have no malware or anti-virus software running, I suspect theres an issue with System Settings>Privacy & Security but its beyond me. is anyone else experiencing this? Thanks!

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Community Beginner ,
Nov 06, 2023 Nov 06, 2023

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Anybody able to help?

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Community Beginner ,
Dec 05, 2023 Dec 05, 2023

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I don't have an answer to this, but was about to post the same.  2 macbooks in my design team are no on Sonoma and image generator isn't working on either of them.

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Community Beginner ,
Dec 05, 2023 Dec 05, 2023

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Hey @gregsmith I actually managed to fix this myself purely by accident in the end. In the creative cloud app if you navigate to all apps and click on the 3 dots for photoshop, i noticed there was an option to install rosetta, which i clicked and then it worked. I can only assume generator doesnt run natively yet. So ridiculously simple ive no idea why adobe arent making a bigger point of asking you to install it. Hope this helps.

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Community Beginner ,
Dec 05, 2023 Dec 05, 2023

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Ah awesome!  Thanks for letting me know!

 

For anyone else finding this, to install Rosetta, I clicked the 3 dots then clicked on Open (intel) from the dropdown menu.  It then told me to install Rosetta, I went through it, and it's working.

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