Photoshop hangs up during start squence

[Joseph374224441v8g]

Windows 11, 32 Gig Ram, Core i7 3.5 plenty of storage space

My copy of photoshop is hanging during the reading preferences sequrnce despite the standard "first aid" procedures:

1. I deleted preferences and the problem persisted

2. Uninstalled Photoshop keeping preferences, ran Glary Utilities, restarted computer, and re-installed PS25 from Creative Cloud and the problem still exists.

What can I do next?

Thanks to those who know more than me,

Joe

[Joseph374224441v8g · Accepted solution]

UPDATE, I installed PS Beta V. 27 and it opens and runs fine

[Sameer K]

Hey, @Joseph374224441v8g. Welcome to the Photoshop Community. I'll need more information to help you figure this out. Please share the system information from Photoshop (beta) Help > System Info > Copy and paste it into a text document > Upload and attach it here. 

Something as basic as 'Run as Administrator' helps in a few cases. 

Just head to the Photoshop installation folder (Default - C:\Program Files\Adobe\Adobe Photoshop 2025)

Find Photoshop.exe > right-click > use 'Run as Administrator'.

If this does not help, try booting the Windows device in Safe Mode with networking to check how Photoshop behaves: https://adobe.ly/43BzvZ3

Let me know how it goes. Thanks!
Sameer K
(Type '@' and type my name to mention me when you reply)