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Photoshop has encountered a problem and needs to close

New Here ,
Apr 26, 2021 Apr 26, 2021

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I have a user as soon as you open Photoshop you gett the attached error.

Both Photoshop and Creatvie Cloud have been uninstalled and reinstalled and I used the Remover tool.

I decided to install the application on my PC and got the same error.  I am unable to send or view the report as it's frozen. Only option I can use is the task manager to End Task on Photoshop.

Both latest version of Creative Cloud 5.4.3.544 and Photoshop 22.3.1

Intel Core -15-8350U 

8 gigs of ram

64 bit OS

Capture 1.png

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Crash or freeze

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New Here ,
Aug 25, 2021 Aug 25, 2021

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NO ONE IS THERE TO HELP!!! I am paying a monthly subscription of Adobe Creative Cloud and all I am seeing is this nonsense message each time!!! Adobe is just concerned with their payment and not to help! I was using Photoshop CS6 and it was working fine not CC is not opening a single file!!!

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Adobe Community Professional ,
Aug 25, 2021 Aug 25, 2021

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Hello, can you share your system information?

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