Photoshop installation not getting completed; Error: No internet connection and stuck at loading

[Janeth25580524jgm2]

estoy tratando de instalar photoshop y dice que no tengo conexion a internet pero ya lo revise y esta bien aparece un memsaje que dice esperando y no se instala


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[Ranjisha Sengupta]

Hi there,

Thanks for reaching out; sorry to hear about the trouble while trying to install the application. We're here to help.

Which version of the application are you trying to install? Have you downloaded it? Did you try using an alternate network connection? Is it happening just with Photoshop or other Adobe applications as well?

Please check this article: https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html.

Let us know if following the steps helps you to resolve the issue or not.

Thanks,

Ranjisha