Photoshop interface glitching after importing images (png or jpeg)

New Here ,
May 09, 2022 May 09, 2022

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Hello! I'm having a very annoying problem with Photoshop 2022. Every time I import a image to my project, the interface glitches. Instead of viewing my artboards, Photoshop displays home screens with some strange bugs. I can scroll screen horizontaly and verticaly but nothing happens. I can also use some tools, turn on/off layers, but nothing happens too.

 

I already updated my GPU driver, I even changed my NVIDIA driver from Game Ready to Studio. I also checked if my windows drivers is up to date and it is. 

 

I'm running Photoshop on a I5, 8gb ram w/ a Geforce GTX 1650 4gb. 

 

I thought it could be some problem with my GPU, because Photoshop runs smoothly on my other notebook, but I use this same computer to play games like Valorant with no problems, so it seems to be a incompatibility with Photoshop.

(The image shows my Photoshop after importing any image. It appears to return to home, but is stucked in this view and nothing happens).

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Adobe Employee ,
May 09, 2022 May 09, 2022

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Go to Preferences > Technology Previews... and check "Disable Native Canvas" - then restart Photoshop. Does the problem still occur?


Senior Product Manager - Customer Advocacy - Digital Imaging

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New Here ,
May 09, 2022 May 09, 2022

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It worked!! Thank you soooooo much ❤️

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