Photoshop is completely useless, in the sense that I can't do ANYthing when the program opens.

Community Beginner ,
Jun 30, 2022 Jun 30, 2022

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When PS opens into the welcome screen, I can't press any of the previous pictures, to get to work. I can't create a new file and I can't open a file.

When I press anything, all i get is that "wonderful" Windows "bling-bling" sound, when Windoze can't do something.

When I look at Windows' joblist, PS 2022 takes up 0% of my CPU usage, with 1 x Adobe Photoshop 2022 , 3 x Microsoft Edge WebView 2 open. Still they consume 860,6MB (PS), and 26MB, 17, and 4,7MB respectively for the Edge WebViews

 

Can anyone tell me how to fix this??

 

Thanks,

Steen

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Community Beginner , Jun 30, 2022 Jun 30, 2022

Hi Manal,

 

For some reason 🙂 Photoshop now works, after I reinstalled the updated version (23.4.1). Weird.

 

Oh well,

Thank you for replying,

 

Steen

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Adobe Community Professional ,
Jun 30, 2022 Jun 30, 2022

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this is what comes to my mind if i face such an issue

 

Try resetting your Photoshop preferences

https://helpx.adobe.com/photoshop/using/preferences.html

 

 

 

 

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Community Beginner ,
Jun 30, 2022 Jun 30, 2022

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Hello Manal,

The problem is, I can't press anything on the welcome screen. Not in the menu either 😐 I'll keep yting different things, but for working, for now, I use 23.3.2

Venlig hilsen/Kind regards,
Steen Skov
Iver Krabbes vej 4,
7870 Roslev

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Community Beginner ,
Jun 30, 2022 Jun 30, 2022

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Hi Manal,

 

For some reason 🙂 Photoshop now works, after I reinstalled the updated version (23.4.1). Weird.

 

Oh well,

Thank you for replying,

 

Steen

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