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Photoshop keeps importing brushes, preferences etc. till disc C is full

Community Beginner ,
Mar 09, 2023 Mar 09, 2023

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Hello! I almost gave up on using Photoshop but maybe someone will help me here?

I have a problem where my Photoshop won't stop loading brushes, smart shapes, and don't know what else endlessly. It keeps adding new ones and new ones until my space disc runs out. I don't know how to fix this problem. I tried reinstalling it but it did not fix it.

It all started after I got my all saved brushes randomly etc. removed. I did not have a backup cause I was not expecting it to ever happen. So I found the solution on this forum which is copying brush file from the older Photoshop version to the newer one. I did so and got my things back that I instantly exported to not lose them again.

Sometime after that, it began loading for a long time, taking up all my disc C space (it's after the first start-up window). I changed the scratch discs so C is not selected - did not help. Reinstalled it to make sure it's on another disc and I start from zero, imported brushes - still filling up all my system space that is not selected on the list. I get errors that it can't load my preferences, brushes, and other things cause the disc is full - duh.

I can't use my program anymore, and can't restart the preferences - full disc space means I get an error and settings won't apply. Please help me, I have to keep paying for this program and it's not usable. I had to switch to another program cause my Photoshop is not working properly, but I wanna keep using it! HELP.

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Community Expert ,
Mar 09, 2023 Mar 09, 2023

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Hi @patsoo have you tried resetting your preferences?

https://helpx.adobe.com/photoshop/using/preferences.html#reset-preferences

How much HD space do you have available on the C drive to begin with?

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Community Beginner ,
Mar 09, 2023 Mar 09, 2023

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Hey! Thank you for the fast reply. I had like 30GB. I just checked if I can free some before doing all this, cause I ended up with 3 GB after running photoshop today, and I found out using WinDirStat that my Adobe CC Libraries takes up 70 GB of my space.

I followed resetting preferences that you linked, and did Edit->Purge->All to get rid of the CC files, disabled Preset Syncing for now. I still have 70 GB of CC Library files in my AppData folder. I don't even know what is in there cause I have been only using the Cloud Disc. I deleted all my Files on Cloud and something that showed up in Library tab to be on zero - still 70 GB. Looks like it's downloading/loading these idk.

Can I remove them manually from the folder? What is a safe way to clean it and prevent it from happening?

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Community Beginner ,
Mar 09, 2023 Mar 09, 2023

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70/231 (SSD) is a lot for me!

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Community Expert ,
Mar 09, 2023 Mar 09, 2023

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Hi @patsoo check your delete folder on assets.adobe.com.

Libraries have an auto add function in some cases where it may add swatches, brushes, etc.

Here is how to manage the sync folder and options:

https://helpx.adobe.com/creative-cloud/help/set-sync-options.html

That being said - 30 GB is not a lot of HD space at all for running Photoshop.

Starting the app alone takes up 2 GB and declines from there as you work - its saving all history, temp files, crash recovery/auto save files, etc.

Even if you can get PS opened, your on borrowed time.

I would try to free up at least 50 - 100 GB on your local HD for scratch disk usage.

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Community Beginner ,
Mar 09, 2023 Mar 09, 2023

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Folders at assets.adobe.com are empty, and I have 20GB limit so its impossible for it have 70 GB in a normal situation. I looked at the sync files options and everything seems fine, I turned it off and the folder is on D, not C. I would gladly remove the 70GB of the Creative Cloud files to make more space cause it seems to be some type of a bug of making trash files on my PC. 


For now I just wanna get rid of the weird CC Libraries files in a safe way on my C drive that is not selected in CC Sync settings nor as Scratch disc.

It goes like: AppData->Roaming->Adobe->Creative Cloud Libraries->LIBS->(myid)_AdobeID->creative_cloud->dcx
in it are some letters and numbers folders and files that are huge in size

Thank you for the reply!

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