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Photoshop Keeps Quitting

New Here ,
Nov 15, 2021 Nov 15, 2021

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Every time I try to open Photoshop 2022, it keeps Quitting. I have no issues with Illustrator. Help?

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Adobe Employee ,
Nov 15, 2021 Nov 15, 2021

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Hi there,

 

We're sorry about the experience due to Photoshop crashing. Would you mind sharing the version of the operating system you're using? Does the app crash while performing a specific task or just randomly? We're here to help. Just need some info.

 

Try disabling the option to Use Graphics Processor from Photoshop by going to Preferences, then Performance, Once done, quit & relaunch Photoshop to check if that helps.

 

If the issue still persists, you may try to reset the preferences of Photoshop using the steps mentioned here: https://helpx.adobe.com/photoshop/using/preferences.html#reset_preferences

 

Please backup your settings prior to resetting the preferences. You can check: https://helpx.adobe.com/photoshop/using/preferences.html#BackupPhotoshoppreferences

 

Regards,

Tarun

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Adobe Employee ,
Nov 15, 2021 Nov 15, 2021

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@reneej58402107 I'm not seeing any submitted crash reports from you in our system. If you haven't done so already, please submit all Crash Reports along with your email address: https://helpx.adobe.com/photoshop/kb/submit-crash-reports.html  


Senior Product Manager - Customer Advocacy - Digital Imaging

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