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Photoshop Lagging and Freezing During Editing

New Here ,
Sep 18, 2024 Sep 18, 2024

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Hi,
I’m having issues with Photoshop (part of the Adobe Creative Cloud). It’s lagging and occasionally freezing when I’m working on large files or using multiple layers. I’ve already updated to the latest version, increased the allocated memory in preferences, and tried turning off GPU acceleration, but the problem persists.

Has anyone else had this issue? Are there any specific settings I should adjust to improve performance?
Thanks for any advice!

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Actions and scripting , macOS

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Adobe
Community Expert ,
Sep 18, 2024 Sep 18, 2024

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Try to reset the preferences first by using the steps described here:

https://helpx.adobe.com/photoshop/using/preferences.html#reset-preferences

It's recommended to backup your settings before resetting the preferences. You can check:

https://helpx.adobe.com/photoshop/using/preferences.html#backup-photoshop-preferences

 

If this doesn't help, please provide a copy of your 'System Info'. This can be get from the Photoshop menu item Help > System Info. There's a copy button in the System Info dialog. Press this button and paste the info into your next forum post.

 

Is your system up-to-date? Do you have installed all recent updates and patches for the operating system and the device drivers, especially the graphic driver. If you have a NVidia graphic card installed, make sure that you are using the recent Studio version of the driver, not the Game Ready version.

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 23H2 -- LR-Classic 13.4 - Photoshop 25.11 - Nik Collection 7 - PureRAW 4 - Topaz PhotoAI 3

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Community Expert ,
Sep 19, 2024 Sep 19, 2024

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How much RAM and spare hard-disk capacity do you have?

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