Photoshop lags and crashes while editing on macOS 10.15.7

New Here ,
Oct 15, 2021 Oct 15, 2021

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Computer in use (21.5-inch, Late 2012) MacOS Catalina - Version 10.15.7 

Photoshop lags and crashes.

The "Move tool" most time does not show its functions when in use like "Auto-Select" and "Transform Controls". Lags and is sporatic in its functions. 

Illustrator and other programs work fine only have problems with Photoshop.

 

 

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Adobe Employee ,
Oct 15, 2021 Oct 15, 2021

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Hi,

 

We're sorry about the trouble with Photoshop. Would you mind sharing the version of Photoshop you're using? Does the app lag or crash while performing a specific task?

 

You can try disabling the option to Use Graphics Processor from Photoshop by going to Preferences, then Performance. Once done, quit & relaunch Photoshop to check if that helps.

 

If the issue persists, you can try to reset the preferences of Photoshop using the steps mentioned here: https://helpx.adobe.com/photoshop/using/preferences.html#reset_preferences

Please backup your settings prior to resetting the preferences. You can check: https://helpx.adobe.com/photoshop/using/preferences.html#BackupPhotoshoppreferences

 

Let us know how it goes!

Regards,

Nikunj

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