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Photoshop launches from server issues

New Here ,
Dec 22, 2022 Dec 22, 2022

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With Photoshop currently running I can go to my file explorer on my desktop and double click on a Photoshop file and it will lauch the same verison of Photoshop but the image will not show up. I can literally have two Photoshops up at the same time but the Photoshop lauch from the file explorer will not display the image.

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Adobe Employee ,
Dec 22, 2022 Dec 22, 2022

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Hi there,

 

Thanks for reaching out.

Which version of  the application are you using? Is it happening with all images?

Can you share a screen recording? Have you tried any troubleshooting steps so far? 

You can try to reset the preferences of Photoshop using the steps mentioned here: https://helpx.adobe.com/photoshop/using/preferences.html#reset_preferences

Please backup your settings prior to resetting the preferences.

You can check: https://helpx.adobe.com/photoshop/using/preferences.html#BackupPhotoshoppreferences

 

Let us know how it goes.

 

Thanks! 

Ranjisha

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