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Photoshop Locks Up when I activate Camera Raw

Community Beginner ,
Feb 20, 2021 Feb 20, 2021

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I have the latest version of Photoshop and Camera Raw loaded. Using Mojave 10.14.6. When I access the Camera Raw filter with an image loaded in Photoshop it freezes up after only a couple of adjustments. I'm not able to quit or otherwise get out of the application without shutting down the computer and restarting. No other applications are  running. Advice????

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correct answers 1 Correct answer

Community Expert , Feb 20, 2021 Feb 20, 2021

Go into Camera Raw preferences (not Photoshop preferences) and uncheck "use graphics processor".

 

It's a buggy video driver.

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Community Expert ,
Feb 20, 2021 Feb 20, 2021

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Go into Camera Raw preferences (not Photoshop preferences) and uncheck "use graphics processor".

 

It's a buggy video driver.

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Community Beginner ,
Feb 20, 2021 Feb 20, 2021

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That appears to work.... thanks....

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Community Beginner ,
Apr 14, 2023 Apr 14, 2023

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I'm running version 24.3 and every time I use the Camera Raw filter, Photoshop locks up and I have to go to Task Manager and force a shut down. I've tried rolling back to an earlier version but that hasn't helped. Any suggestions?

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Community Beginner ,
Apr 29, 2023 Apr 29, 2023

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I have the same problem and unchecking "using graphic processor" didn't help, what to do now? I was going to uninstall photoshop but i guess that won't help either?

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Community Beginner ,
Apr 29, 2023 Apr 29, 2023

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Oh ok, finally fixed it. Just easy, hold ctrl + go to edit>preferencies>camera raw, delete settings.

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Community Beginner ,
Aug 25, 2023 Aug 25, 2023

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This worked for me too on Windows. This problem was driving me mad - when I attempted to launch Camera Raw from either Photoshop or Bridge the user interface would freeze and I needed to kill the process using Task Manager. I tried turning off graphics processor (didn't work), purging cache (didn't work) and various other tweaks (didn't work). Deleting Settings as described worked perfectly.

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