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Photoshop loses all work for period of time; no history items visible; can’t revert

New Here ,
Jan 25, 2023 Jan 25, 2023

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So this is the worst but I've experienced in years; latest update doesn't do anything. 

You're working along and bang; the document changes and a half hour, an hour, of work is gone. You go to history. It's not there.

I haven't been reflexively saving files for years; the autosaves just worked for me. 

This happens locally or when working on cloud documents. 

HELP!

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macOS

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New Here ,
Jan 25, 2023 Jan 25, 2023

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can't believe I can't edit this post. BUG, it's a BUG not a BUT.

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Community Expert ,
Jan 25, 2023 Jan 25, 2023

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Hi

Does happen when you CMD + Z for undo's, if so this issue was fixed in version 24.1.1

https://helpx.adobe.com/photoshop/kb/fixed-issues.html

2023-01-25 16_52_00-Fixed issues in Adobe Photoshop — Mozilla Firefox.png

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Adobe Employee ,
Jan 25, 2023 Jan 25, 2023

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Hi @defaultvg5xph3muo5d sorry you are seeing this. What version of Ps are you running?

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

 

Thank you,

Cory

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