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Photoshop lowers the bandwidth to my PC.

Community Beginner ,
Sep 28, 2023 Sep 28, 2023

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Not sure what's causing this issue, but whenever I open Photoshop, regardless of the version, my internet gets very slow. Normally I hit like 500 Mbps, but it goes all the way down to 1 - 3 Mbps when I start editing. I have tried uninstalling and using older versions, but it's the same result. Because of this, I'm having issues with cloud services like generative fill. 

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correct answers 1 Correct answer

Community Beginner , Sep 30, 2023 Sep 30, 2023

Everything seems to be working fine now, not sure how I fixed it.

 

- I reset all Internet Options/Properties settings in the Control panel to default.

- I changed all Adobe-related settings in my AVG antivirus firewall from Smart Mode to Allow.

One or both of those actions seem to have fixed my problem. 

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Community Expert ,
Sep 28, 2023 Sep 28, 2023

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<moved from cc desktop bugs >

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Community Expert ,
Sep 28, 2023 Sep 28, 2023

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Is there any way you can detect if data is being up or downloaded?  Have you tried leaving your system running for a while to see if it clears?  This is just a guess, but I am wondering if a local library might be uploading to cloud space.  Are you a prolific photographer?

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Community Beginner ,
Sep 29, 2023 Sep 29, 2023

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it's not that my data is being used, it's more like it's being restricted or filtered/funneled to my PC. Once I open PS it drops significantly, then once I close the app it's back to normal. 

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Community Expert ,
Sep 30, 2023 Sep 30, 2023

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The only possible explanation is that something is syncing. Check the CC app and Lightroom again. All of that can be turned off.

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Community Beginner ,
Sep 30, 2023 Sep 30, 2023

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where would I turn that off?

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Community Expert ,
Sep 30, 2023 Sep 30, 2023

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Oh, my - now that I look for it, it's several places. I have no idea if there's any overlap with these switches.

 

I never used any cloud stuff and never had anything up there of any sort. If I got any prompts anywhere I just made sure to disable. So it was never an issue for me.

 

sync3.png

sync5.png

sync2.png

 

And then Lightroom Classic is up to its own sync stuff, but I think that only applies if you also use the cloud Lightroom. Although you never know these days.

sync6.png

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Community Beginner ,
Sep 30, 2023 Sep 30, 2023

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Everything seems to be working fine now, not sure how I fixed it.

 

- I reset all Internet Options/Properties settings in the Control panel to default.

- I changed all Adobe-related settings in my AVG antivirus firewall from Smart Mode to Allow.

One or both of those actions seem to have fixed my problem. 

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Community Expert ,
Sep 30, 2023 Sep 30, 2023

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Ok, thanks for reporting back.

 

Do you really need antivirus nowadays? Windows has become extremely efficient at dealing with this now. They probably throw more resources into it than anyone else. 

 

In combination with common sense of course (if in doubt, don't click) 😉

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