Photoshop moves halfway down screen

[Spike666]

After I stop actively using Photoshop and do a few other things, when I come back to Photoshop (it is in a different "desktop" on Mac) it is halfway down the page and I have to pull it up or double click on the top bar of the PS window. I have uninstalled retaining my data and reinstalled. Same thing. Then I have uninstalled and removed everything (all personalizations etc) and it still does it. It didn't do this in the past, just the last few months.

MacOS 11.5.2, Photoshop 22.5  M1 Mini

[Sahil.Chawla]

Hi there,

That doesn't sound right. Could you please let us know the version of Photoshop you're working on? Have you tried completely resetting the preferences of Photoshop and see if that helps? 

https://helpx.adobe.com/photoshop/using/preferences.html

Note: Make sure that you back up all your custom presets, brushes & actions before restoring Photoshop's preferences. https://helpx.adobe.com/photoshop/using/preset-migration.html

Regards,
Sahil

[Spike666]

I reset the preferences.  As I said in the original post, it's 22.5 but it's been doing it for a while, so previous versions too.

[Spike666]

Whoops, I reset the preferences and it is still doing it.

[j4m1eb]

This is an issue on Photoshop, Indesign and Illustrator, see this thread here 

It seems to be M1 mac with extrenal monitors and it's driving me nuts. Everytime my monitor sleeps and I come back all 3 apps are half of the screen.

Doesnt happen with After effects, media encoder, acrobat and any other third party software. Also if you have a dialogue box open, like "open file" or "save as" this stops the window moving.

Come on Adobe M1 macs have been out over a year now and I can see reports of this bug from the begining of this year across mutilple software updates.

[james_tr]

I also regularly have this problem with Photoshop on my M1 mac running macOS Monterey 12.6. So far, it isn't happening with any other Adobe application. 

[honkstudio]

Still happening!

[NB, colourmanagement net]

Perhaps try a thorough reset of Photoshop preferences?

(read this entire post before acting please)

Resetting restores Photoshop's internal preferences, which are saved when Photoshop closes.

If they become corrupt then various issues can occur.

Here’s some info on how to do that:

https://helpx.adobe.com/photoshop/using/preferences.html

Manually removing preferences files is the most complete method for restoring Photoshop to its default state: 

https://helpx.adobe.com/photoshop/using/preferences.html#Manually

Manually removing preferences files is the most complete method for restoring Photoshop to its default state. This method ensures all preferences and any user presets which may be causing a problem are not loaded.

1. Quit Photoshop.
   
   
2. Navigate to Photoshop's Preferences folder.
   macOS: Users/[user name]/Library/Preferences/Adobe Photoshop [version] Settings
   Windows: Users/[user name]/AppData/Roaming/Adobe/Adobe Photoshop [version]/Adobe Photoshop [version] Settings
   
    
   Note: The user Library folder is hidden by default on macOS. To access files in the hidden user Library folder, see How to access hidden user library files.
3. Drag the entire Adobe Photoshop [Version] Settings folder to the desktop or somewhere safe for a back-up of your settings
   
   
4. Open Photoshop.
   
    New preferences files will be created in their original location.
   

Note re macOS: The user Library folder is hidden by default.

To access files in the hidden user Library folder, see here for how to access hidden user library files.

https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

Unexpected behaviour may indicate damaged preferences. Restoring preferences to their default settings is a good idea when trying to troubleshoot unexpected behaviours in Photoshop. check out the video

https://helpx.adobe.com/photoshop/using/preferences.html#reset_preferences

Learn how to access and modify Photoshop preferences and customise per your frequent workflows

https://helpx.adobe.com/photoshop/using/preferences.html

And here’s an earlier forum discussion as an aid to understanding

https://community.adobe.com/t5/photoshop-ecosystem-discussions/quick-tips-how-to-reset-photoshop-pre...

You may want to backup your settings and custom presets, brushes & actions before restoring Photoshop's preferences.

Here is general info about that:  https://helpx.adobe.com/photoshop/using/preferences.html#BackupPhotoshoppreferences

Before you reset your preferences

in case of future issues, I suggest you make a copy as Adobe may need one to check problematic references. 

Quit Photoshop.
Go to Photoshop's Preferences folder

Preferences file locations: https://helpx.adobe.com/photoshop/kb/preference-file-names-locations-photoshop.html\

  [on MacOS see: Users/[user name]/Library/Preferences/Adobe Photoshop [version] Settings

  Note for those on macOS: - be aware that the user Library folder is hidden by default on macOS.

  https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html

  In the Finder, open the “Go” menu whilst holding down the Option (Alt) key.

  Library will now appear in the list - below the current user's “home” directory. ]

Now you can drag the entire Adobe Photoshop [Version] Settings folder to the desktop or somewhere safe as a back-up of your settings.

Note for those on macOS:

Preference preservation is affected by macOS permissions,

you’ll need to allow Photoshop ‘Full Disk Access’ in your Mac OS Preferences/Security and Privacy

If that doesn't fix the issue:

Go to Preferences > Performance... and uncheck Multithreaded Compositing - and restart Photoshop.

Still hanging? 

Go to Preferences > Performance... click Advanced Settings... and uncheck "GPU Compositing" - then restart Photoshop. 

Do you still have problems?

It may even be time to reinstall Photoshop.

It’s recommended that you use the Adobe CC cleaner tool to remove all traces first.

(See above about preserving preferences though! It’s worth preserving them unless they are corrupted.)

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

Uninstall Photoshop BUT make sure to choose the option “Yes, remove app preference”.

Once that process finishes, start the installation process and look into the “Advanced Options”. Uncheck “Import previous settings and preferences” and choose to “Remove old versions”.

I hope this helps

neil barstow, colourmanagement net :: adobe forum volunteer

google me "neil barstow colourmanagement" for lots of free articles on colour management

[Jeff308295384fyv]

I am having the same issue on a new M2 ultra - anyone figure out if it is the preferences needing to be reset? I am betting it is a different issue...

[bevs33879905]

Having the same issue here with the M2 Ultra too. Sort it out Adobe. 

[PECourtejoie]

Hello, which version of Photoshop is it?

Also, what are the parameters that triggers the issue: Ps being in another desktop? several screens, etc. The teams needs to be alble to duplicate the issue in order to fix it.

[bevs33879905]

its not just photoshop, its all adobe softwares. the latest one available. 27.7 illustrator, and the photoshop equivalent, same for photoshop beta. 
Its more when i go away and come back after the screens kicked into screensaver mode, the window is halfway down the screen. i have a newly bought M2 ultra connecedt via the cable supplied with the M2 to the latest apple studio display 27", its only a week old. So its the latest of everything. 

[Jeff308295384fyv]

Same here - latest M2. Happens after waking from sleep mode. Very annoying, but not critical...