Photoshop ne s'ouvre pas

New Here ,
Jul 07, 2022 Jul 07, 2022

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Photoshop ne s'ouvre pas, que ce soit via le raccourci ou par le creative cloud. J'ai essayé de désinstaller en supprimant les préférences et installer à nouveau mais rien. J'ai essayé la manip avec ctrl + alt + schift mais toujours rien ... l'ordinateur réfléchi quelques instants puis rien ne se lance .

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Actions and scripting , Windows

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Adobe Employee ,
Jul 07, 2022 Jul 07, 2022

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Hi @jerome251577158fon , that is not good, let's try:

 

Close Photoshop
Restart the computer
Use the Adobe Creative Cloud App to uninstall Photoshop
Restart the computer
Install Photoshop via the Creative Cloud App without launching any other programs.
Restart the computer
LaunchPhotoshop
Wait 5 minutes... does the error persist?

 

Thank you,

-- Cory

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New Here ,
Jul 28, 2022 Jul 28, 2022

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Thank for your answer, but I've tried and the error persist. I've tried with the latest version but not working... The only version that's working is Photoshop 23.3.2. I've uninstalled photoshop and take this one, but I would like to have the last version...

 

thank you,

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New Here ,
Aug 02, 2022 Aug 02, 2022

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Bonjour Jerome251577158fon.

Je vais vous  récommandez de lire cette article dessous pour vous guider à  dépanner Photoshop.

https://helpx.adobe.com/fr/photoshop/kb/troubleshoot-crash-or-freeze.html 

 

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