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bonjour
une mise a jour a ete efffectue ce jour depuis photoshop ne se lance plus.
j'ai desinstaller et reinstaller mais rien n'y fait
je lance un SOS
Merci
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Okay the thing to try here in my opinion is to uninstall and reinstall within the creative cloud app. If this still isn't working then try the creative cloud removal tool- just google it and use it to remove everything. Then reinstall creative cloud, sign in and install from there. You will need to reinstall any plugins remember. Also don't install the beta version alongside it until you're sure you can get the main version working.
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In a first step you should try to reset the preferences of Photoshop using the steps described here:
https://helpx.adobe.com/photoshop/using/preferences.html#reset-preferences
It's recommended to backup your settings before resetting the preferences.
See here: https://helpx.adobe.com/photoshop/using/preferences.html#backup-photoshop-preferences
If this doesn't help do a complete and clean reinstallation as @mjphotoinfo mentioned.
Please follow the steps below:
If you're unable to install the cc desktop app at this stage, use an administrator account (solution 4 here, https://helpx.adobe.com/creative-cloud/kb/creative-cloud-missing-damaged.html)
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The user states Photoshop no longer launches. They can't reset the prefs if it flat out doesn't launch.:rocket:
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Even if Photoshop does not start correctly, the defaults can be reset. There are two ways to do this.
Both are described in the linked document -> Preferences in Photoshop