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Photoshop Neural Filters instant error

New Here ,
Jul 08, 2021 Jul 08, 2021

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As soon as I want to start a neural filter I got an error. somebody of the help center told me to install an older version but I still have the problem. what to do?

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Problem or error, Windows

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Adobe Community Professional ,
Jul 08, 2021 Jul 08, 2021

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Which older version 22.x.x did you install.  Is your GPU detected and supported by that version 22?

JJMack

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New Here ,
Jul 12, 2021 Jul 12, 2021

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I am also getting errors: There was an issue running filters. Most neural filters don't work.

MacOS 10.15.7, Photoshop 22.4.2 (the latest update).

 

I've tried deleting the contents of PluginData (as recommended in the list of known issues with neural filters Neural Filters feedback and known issues). I've also reinstalled Photoshop twice. Nothing worked for me.

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