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Photoshop not asking to save on exit

Participant ,
Jul 18, 2019 Jul 18, 2019

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I just edited a PSD file and made prints from it. Then I closed the file and it closed without asking if I wanted to save changes.

Under what circumstances will Photoshop not ask to save upon exit?

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Adobe Employee ,
Jul 18, 2019 Jul 18, 2019

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Hi James,

That shouldn't be happening, let's make it right.

As the save dialog does not open when you close Photoshop, could you please let us know the version of Photoshop and the operating system you're working with?

Could you please try resetting the preferences of Photoshop and let us know if it helps? Preferences in Photoshop

Note: Make sure that you back up all your custom presets, brushes and actions before restoring Photoshop's preferences. Migrate presets, actions, and settings

Regards,
Sahil

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Adobe Community Professional ,
Jul 18, 2019 Jul 18, 2019

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If you previously printed the document and saved the document, If you open that saved file and make an other print and do not change any print setting.   When you close the document Photoshop will most likely not ask if you want to save changes because you made no changes.   Photoshop will close document that you close when there are no unsaved changes. If there are unsaved changes you will get a saving prompt.

JJMack

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Explorer ,
Jan 28, 2021 Jan 28, 2021

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Photoshop 2021 is doing that to me, too, particularly when I'm editing a doc in the Photoshop cloud.  I make changes, such as collapsing layers --- a change I do NOT want to keep --- and then close the document, assuming that PS will ask if I want to keep the changes, and allow me to say "no".  

 

Then it saves the changes without asking and I lose all my layers.

 

This is really, really annoying and frustrating.

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Community Beginner ,
Oct 29, 2021 Oct 29, 2021

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I was having this problem as well but went to Edit > Preferences > General and selected "Reset All Warning Diologs" and that seems to have fixed it. Hope that helps!

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