Welcome Dialog

Welcome to the Community!

We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.


Photoshop not compatible with new Mac.

Community Beginner ,
Oct 17, 2021 Oct 17, 2021

Copy link to clipboard

Copied

I just bought anew iMac which is running OS Big Sur 11.6. My Photoshop no longer opens. Customer service told me to come here for help. Is there an updated version available for download?

TOPICS
macOS

Views

88

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Oct 17, 2021 Oct 17, 2021
You have an active subscription, so go to https://creativecloud.adobe.com and download the latest version of Creative Cloud and install Photoshop 2021. Sould be good to go after that.

Likes

Translate

Translate
Adobe Community Professional ,
Oct 17, 2021 Oct 17, 2021

Copy link to clipboard

Copied

Hi

What exact version of Photoshop do you have

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Oct 17, 2021 Oct 17, 2021

Copy link to clipboard

Copied

Loos like CS6

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Oct 17, 2021 Oct 17, 2021

Copy link to clipboard

Copied

I've  been subscribing yearly since 2017. Assumed I was receiving the latest versions. I can't find a way to upgrade to a more current version.

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Oct 17, 2021 Oct 17, 2021

Copy link to clipboard

Copied

You have an active subscription, so go to https://creativecloud.adobe.com and download the latest version of Creative Cloud and install Photoshop 2021. Sould be good to go after that.


Senior Product Manager - Customer Advocacy - Digital Imaging

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Oct 17, 2021 Oct 17, 2021

Copy link to clipboard

Copied

Thank you SO much. I knew there had to be an updated version but couldn't find it anywhere. Downloaded and done!

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Oct 17, 2021 Oct 17, 2021

Copy link to clipboard

Copied

LATEST

Great! Have fun!


Senior Product Manager - Customer Advocacy - Digital Imaging

Likes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines