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Photoshop not installed according to CC

Explorer ,
May 26, 2023 May 26, 2023

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Photoshop and Lightroom Classic have both disappeared from my installed apps in Creative Cloud. The only app now showing is ACR.

 

Where have they gone?

 

I have tried restarting CC, checking for updates and a reboot of the PC, but still no dice.

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Adobe
Community Expert ,
May 26, 2023 May 26, 2023

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Try resetting the CC App.
To reset the Creative Cloud desktop app, make sure it's in the foreground, then press:
Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

If that doesn't work, try uninstalling and reinstalling the CC App:
https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html
https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

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Explorer ,
May 26, 2023 May 26, 2023

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Thanks for your reply.

 

Resetting the CC App didn't resolve the issue.

 

I tried the 'repair' option on uninstall, but again no luck.

 

So, it looks as though I have to go ahead and uninstall everything! Great...

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