Photoshop not opening on iPad Pro

[5C42]

Hi, 

So my problem is whenever I go to open the photoshop app on my iPad it will load the title screen and then crash, this happens every time, I've tried uninstalling and reinstalling and the first time I open the app it will work completely fine, leave it a little while and I won't be able to open the app again even if it's already open in my recent apps. If anyone knows any solution to this or why this might be happening I would be very grateful to know as I am trying to complete college work on the app.

Thank you

[jane-e]

Hi

Since your question is about Photoshop for iPad, I have moved this from the Photoshop forum where you posted to PS for Mobile.

Please go to Settings > General > About and tell us:

• iPad Model Name
• iPad Number
• iOS version
• Capacity 
• Available [space]

~ Jane

EDIT: in 2020 Photoshop for Mobile was a separate forum. The forums were merged and it is now part of the larger Photoshop "ecosystem".

[Crisp_]

Hey! Just wanted to entail that I've been having an identical issue, and had the same one running Adobe Illustrator a while back as well. Here are my iPad specs:

iPad Pro 4th generation, 12.9 inch

iOS 14.3 (I recently updated to this)

128 gb capacity

107.1 gb available storage

[Leah U]

I've been having the same issue. 

My iPad specs are:

iPad Pro 12.9 in 4th Gen

iPad number: MXAV2LL/A or A2229

iOS 14.3

512 GB capacity

496.19 GB available storage

[MollyPix]

I am having exactly the same problem with my new IPad Air 4.  
Have reinstalled the app twice with no difference.

Would appreciate help,

thanks. Mary H

[Alex5C0C]

I have the same issue on my iPad Pro.

• iPad Pro (12.9-inch) 3rd Generation)
• MTJD2B/A
• 13.4.2
• 512 GB 
• 242.99GB

[defaultqipfo6rqasy4]

Me too mine won't open at all - so annoying and no help from Adobe

[Michael J. Hoffman]

Please see the post from Adobe (May 12 2021) in this thread - if your iPad is set to a region other than US, you may experience crashes. Adobe is aware of the problem and working on a solution.

[A. Devenni]

Nope, it is set to US. That isn't the problem.

[A. Devenni]

I'm having the exact same issue. Photoshop for iPad is not usable at all.... and the region is set to United States, so that isn't the problem.

[John37071194h8u1]

Was there anything further on this? 

[jonobajaj]

After four years, still the same problem, no positive update, still a pain to open photoshop on ipad pro, still no solution! When are you going to fix this problem??