I just made some user adjustments on Windows 10 and had to make a new user (not sure if this is completely related).
I booted up Photoshop and naturally it had lost my keyboard shortcut settings so I went to adjust them and nothing is taking. Tried signing out, changing sessions, closing any open apps, checked keyboard settings...the only available option in the keyboard shortcut settings is "Photoshop Default".
I have nothing to restore these settings from. It would be great if they are automatically saved to the cloud in the event that there's an OS problem that doesn't restore every single file for every program.