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Photoshop not talking to Printer

New Here ,
Jul 02, 2023 Jul 02, 2023

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Photoshop24.3.0

Epson XP6-6100

Mac Ventura 13.4.1

I've been printing from this set up without problem and suddenly photoshop stopped sending the file to the printer.  The printer is recognized on the Mac system profile and will print from other software, such as text, pages, etc.  this afternoon it printed an image from photopshop but when I went toprint the next file nothing showed up in the printer window.  I've restarted the printer.  Ive restarted the computer.  I went through the Epson maintenance and updated firmware.  No other updates were indicated.  I made sure no cartridges needed replacing as sometimes this would halt printing.  

I do not know what else to do.  Can someone help?

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correct answers 1 Correct answer

Community Expert , Jul 02, 2023 Jul 02, 2023

Go through this troubleshooting guide step-by-step:

https://helpx.adobe.com/photoshop/kb/troubleshoot-printing-problems.html

 

Usually holding down your Spacebar while clicking on File > Print resets the printer, but you want to try first steps first.

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Community Expert ,
Jul 02, 2023 Jul 02, 2023

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Go through this troubleshooting guide step-by-step:

https://helpx.adobe.com/photoshop/kb/troubleshoot-printing-problems.html

 

Usually holding down your Spacebar while clicking on File > Print resets the printer, but you want to try first steps first.

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New Here ,
Jul 03, 2023 Jul 03, 2023

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Thank you!  That did it.  I had gone through the troubleshooting guide step by step and was frustrated as nothing seemed to work or address my problem.  Your solution was perfect.

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Community Expert ,
Jul 05, 2023 Jul 05, 2023

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@Nan613 HI, I have marked @gener7 's reply as correct for you, that means that others with this issue searching here can see the working solution

 

I hope this helps
neil barstow, colourmanagement net - adobe forum volunteer - co-author: 'getting colour right'
google me "neil barstow colourmanagement" for lots of free articles on colour management

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Community Expert ,
Jul 05, 2023 Jul 05, 2023

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Much appreciated, NB. 🙂

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Community Expert ,
Jul 06, 2023 Jul 06, 2023

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@gener7 my pleasure, makes life a little easier for everyone interested in that issue 

have a good week

Neil

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