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Photoshop not working past 21.2.10

New Here ,
Aug 29, 2021 Aug 29, 2021

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Hi,

 

I tried updating my photoshop not too long ago and it gave me an error message at the very beginning and I couldn't open or create any documents. I could open the program, but anything beyond that is unavailable. I've tried previous versions with no success, so now I am back down to 21.2.10 which is the earliest version that works for me. 

 

I'm not finding it too different and I'm able to do my work just fine, I just feel like I should be able to access a better version. My system is up to date and I can't see what could the problem. Should I just hope that a new version comes along soon and try that?

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Adobe Community Professional ,
Aug 30, 2021 Aug 30, 2021

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Hi, please try to reinstall the latest version of photoshop with this tool:

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

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Adobe Community Professional ,
Aug 30, 2021 Aug 30, 2021

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Hello, could you please post the contents of help>system info from 21.2.10?

Have you tried recreating your preferences?

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