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Photoshop open blank page when I import PDF file

New Here ,
Oct 22, 2018 Oct 22, 2018

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Hello there بدون عنوان.png

I am an architect, and I am using CAD to draw my drawings. I used to convert CAD file to PDF and import it into photoshop to color it and edit it. I have a new computer and when I want to open PDF files in photoshop they appear to me as a blank page, but when I print it or open it in adobe reader it shows clearly without any problems. I am looking for a solution to this problem and I found nothing

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Community Expert ,
Oct 22, 2018 Oct 22, 2018

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Please read this (in particular the section titled "Supply pertinent information for quicker answers"):

https://forums.adobe.com/docs/DOC-7044

Could you provide one of the pdfs?

When you place (File > Place …) the pdf is it also »empty«?

What have you done for general trouble-shooting so far?

Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:

https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html

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New Here ,
Oct 22, 2018 Oct 22, 2018

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Sorry for my poor language.
but I didn't something in photoshop. I try to open my PDF file on another computer and its open it without any problem.
maybe the reason is the update I will update the programme.
I upload the file on Mediafire in the link below

https://www.mediafire.com/file/kpeqndk5tm7do47/01_ARC_ALHUDA_39-01-Model.pdf/file

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Community Expert ,
Oct 22, 2018 Oct 22, 2018

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Photoshop converts the pdf as expected here.

Please try resetting the Preferences.

Does turning off »Use Graphics Processor« in the Performance Preferences (Photoshop > Preferences > Performance > Graphic Processor Settings) and restarting Photoshop have any bearing on the issue?

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New Here ,
May 09, 2023 May 09, 2023

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I have the same issue, and it still happens when I try placing the file. I opened many pdfs without this issue, then suddenly it happens to all pdfs. 

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Community Expert ,
May 09, 2023 May 09, 2023

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Please provide one of the affected pdfs and meaningful screenshots. 

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New Here ,
May 09, 2023 May 09, 2023

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Here is a pdf that turns up blank, but it opened fine just hours before. Now all pdfs are blank. Looks like this: 

 

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Community Expert ,
May 09, 2023 May 09, 2023

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Seems to open fine here. What Color Mode and resolution did you choose? 

Screenshot 2023-05-09 at 15.34.49.png

What have you done for all-purpose trouble-shooting so far? Have you restarted Photoshop yet? 
Restoring Preferences after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved might be a good starting point:
https://helpx.adobe.com/photoshop/using/preferences.html
https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html

 

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