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Photoshop opening file problem

New Here ,
Jan 24, 2025 Jan 24, 2025

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After I saved the file yesterday, I try to open it again and this message appears, download an older version that is compatible with the same version of the file before the update (26.0) , but to no avail, and I installed the latest version, but to no avail. Have you encountered this problem and found a solution?

Screenshot 2025-01-24 121552.png

 

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Adobe
Community Expert ,
Jan 24, 2025 Jan 24, 2025

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Most likely file corruption. Are you saving directly to an external drive or over a network connection?

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New Here ,
Jan 24, 2025 Jan 24, 2025

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I saved directly on our PC internal hard drive it make a crash before saving

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Community Expert ,
Jan 24, 2025 Jan 24, 2025

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crash before saving


By @waad_2098

 

OK, that's it. It's corrupt.

 

Have you opened Photoshop since the crash? If crash recovery worked as it should, Photoshop should reopen with a recovered version. If you closed that out again, it's gone.

 

Other than that, you could try to open it in Illustrator or Lightroom, but chances aren't good.

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