Photoshop opens but runs slow then stops

New Here ,
Jul 21, 2022 Jul 21, 2022

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I have a NUC Enthusiast 11th Generation with an NDVIA graphics card.  About a month ago I had this same problem and I updated the drivers from the Intel site.  My Photoshop did the same thing on Monday when I came to work, but this time updating the drivers did not solve it.

 

Any help or ideas are great.

 

I'm running from the creative cloud.  I use In Design and that's working fine.

 

Margie

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Adobe Employee ,
Jul 21, 2022 Jul 21, 2022

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Hi,

 

We're sorry about the trouble with Photoshop. Would you mind going to the Help menu in Photoshop, then System info & sharing the information with us here?

 

You can try optimizing the Preferences of Photoshop using the steps suggested here: https://helpx.adobe.com/photoshop/kb/optimize-photoshop-cc-performance.html

 

If the issue persists, you can try to reset the preferences of Photoshop using the steps mentioned here: https://helpx.adobe.com/photoshop/using/preferences.html#Manually

Please backup your settings prior to resetting the preferences. You can check: https://helpx.adobe.com/photoshop/using/preferences.html#BackupPhotoshoppreferences

 

Let us know how it goes!

Regards,

Nikunj

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