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Photoshop plays a beep sound when I open any image

New Here ,
Oct 21, 2021 Oct 21, 2021

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Hello everyone, for some days now it happens to me that every time I open an image with photoshop a sound like beep beep beep beep is played. did it happen to you too? how can it be solved? Thank you

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Adobe Community Professional ,
Oct 21, 2021 Oct 21, 2021

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Try resetting the tools and/or preferences.
To restore preferences quickly using a keyboard shortcut:

Press and hold Alt+Control+Shift (Windows) or Option+Command+Shift (Mac OS) as you start Photoshop. You are prompted to delete the current settings. The new preferences files are created the next time you start Photoshop.
Note: Using the keyboard shortcut, preference files for custom shortcuts, workspaces, and color settings will also be reset to default.

from here:

https://helpx.adobe.com/photoshop/using/preferences.html#restore_preferences

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New Here ,
Oct 22, 2021 Oct 22, 2021

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Hi, thanks for the reply.

I tried to do the procedure indicated but the beep still continues.

I post a link to a video https://youtu.be/0h9tmyjt3AU where you can see what happens.

I also tried uninstalling by removing preferences and reinstalling photoshop but it still continues.

The sad thing is that cutting the video with Premiere I realized that even when I insert a video in a new premiere timeline, the beep is also played there.

I also did a full antivirus scan but it didn't detect anything.

I have disabled all the windows sounds and also those related to the easy keys but the beep is still being heard.

Great mystery!!!

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Adobe Employee ,
Oct 22, 2021 Oct 22, 2021

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That's definitely not anything in Photoshop. I would double-check any system extensions.


Senior Product Manager - Customer Advocacy - Digital Imaging

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