photoshop presets not copying over

[brandon5CDC]

I’ve just updated photoshop and all my setting and presets are no longer there, this includes workspaces, fonts & templates. I’ve copied the photoshop 2022 folder to the 2023 folder in windows and still the settings have not yet migrated over, any suggestions how I would fix this.

[CoryShubert]

Hi @brandon5CDC sorry to hear this.  Curious if you have a system where the application is not on the same hard drive as the system resources? This has been reported by another customer...

Let's make sure we're in a default state and there are no stale settings somewhere: 

Restore your preferences using this manual method:  

https://helpx.adobe.com/photoshop/using/preferences.html#Manually  

Does it work correctly? 

If that doesn't solve it, you can quit Photoshop and put the Settings folder back. 

Thank you,

Cory