Copy link to clipboard
WIN 10PS 23.2.1Today during a run of 50 prints an error appeared and now I can not print anything from Photoshop.
Error: Could not complete your request because the file could not be found.
It is an odd error as the file is there and open. PS just will not open print settings or actually print the file.
I am able to print to the printer when using notepad, so the printer is working.
I have tried going through many different forums and tried the following:
Nothing seems to have worked.
We ended up create a new user in WIN and that solved it. If aanyone knows what permissions may have been edited please let me know. I would love to delete this user and go back to the origional one.
Here is some general Adobe [Mac and Win] info on printing problems,
Simple reset: hold the space bar when you open the print window. It resets the print dialogs
if that doesn’t help -
Perhaps try resetting Photoshop preferences?
Resetting restores Photoshop's internal preferences, which are saved when Photoshop closes. If they become corrupt then various issues can occur.
Here’s some info on how to do that:
You may want to backup your settings and your custom presets, brushes & actions before restoring Photoshop's preferences.
Here is general info that: https://helpx.adobe.com/photoshop/using/preferences.html#BackupPhotoshoppreferences
Also take a look at the following article and check if that helps:
Preferences file location: https://helpx.adobe.com/photoshop/kb/preference-file-names-locations-photoshop.html
It may even be time to reinstall Photoshop.
Its recommended that you use the Adobe CC cleaner tool to remove all traces first.
Uninstall Photoshop BUT make sure to choose the option “Yes, remove app preference”.
Once that process finishes, start the installation process and look into the “Advanced Options”. Uncheck “Import previous settings and preferences” and choose to “Remove old versions”.
I hope this helps
neil barstow, colourmanagement net :: adobe forum volunteer
google me "neil barstow colourmanagement" for lots of free articles on colour management