Photoshop printing issues help!

[RobertMBall]

I stopped being able to print from Photoshop a couple of months ago and it's starting to drive me mad/slow doen my workflow. I can print from Illustrator, Indesign, Preview etc. I have tried 'reset preferences on quit' in Photoshop with no change. I have an IMac running Vetura. The printer is a Canon MG8200 and the message in the printer dialogue box is 'An error occurred while printing' whilst in the queue it say 'Printing - connected to printer' without ever printing. Any ideas very gratefully received, I am NOT technically minded.

[kevin stohlmeyer · Accepted solution]

Hi @RobertMBall have you checked for updated printer drivers compatible with Ventura?

The other option is to hold the space bar down while choosing File>Print to reset the print dialog box.

[RobertMBall]

Hi Kevin. I had a look on the Canon website and my printer is 'no longer supported' on this operating system. Which is a bit of a cheek though I think you've diagnosed the problem, thank you.

[RobertMBall · Accepted solution]

Hi again, I had a root around in the printer preferences and managed (somehow) to fix the issue. Thanks again Kevin, case closed.

[jane-e]

Thanks again Kevin, case closed.
By @RobertMBall

I've moved your thread from Bugs to Discussions since it appears to be a printer issue, not a Photoshop Bug. I'm glad you've solved it! The way to "close a case" is to mark a post Correct.

Jane

[RobertMBall]

Lovely, thank you. I was wondering how to 'close' a case.

Rob.