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Photoshop problem

New Here ,
Mar 24, 2023 Mar 24, 2023

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I have a problem with Photoshop after the last update. if I have edited a RAW file in Cameraraw and then using the open button, I get a white screen in Photoshop. I see the progress bar but no picture. What now? I use Windows 10 and it has always worked fine.

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Community Expert ,
Mar 24, 2023 Mar 24, 2023

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if you have v24.2, open photoshop preferences>technology preview>check "disable native canvas"

restart photoshop

 

or update to v24.3.

 

if you're having a problem with v24.3, update this thread.

 

=======================

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

 

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post if it helps you get responses.

 

<moved from using the community>

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