Photoshop problems with Camera Raw

New Here ,
Feb 14, 2018 Feb 14, 2018

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I downloaded the update for PS CC.

Camera Raw is not functioning with the newest update.

Called tech support. They are aware of it.

Tried to open my new camera raw files. They won't open.

My question, Why do they not check everything before they bring it out?.

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correct answers 1 Correct answer

Deleted User
Feb 14, 2018 Feb 14, 2018

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Adobe Employee ,
Feb 14, 2018 Feb 14, 2018

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Hi David,

Please let us know the exact version of Photoshop you are using now? You can go to help menu > System info and please provide the dialogue information.

Also, please let us know the camera make and model you are using now?

Regards,

Mohit

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New Here ,
Feb 14, 2018 Feb 14, 2018

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19.1.1 downloaded yesterday

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New Here ,
Feb 14, 2018 Feb 14, 2018

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Adobe Photoshop Version: 19.1.1 20180206.r.254 2018/02/06: 1156206  x64

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New Here ,
Aug 15, 2022 Aug 15, 2022

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i am using a Nikon D850

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Adobe Employee ,
Feb 14, 2018 Feb 14, 2018

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Moved to Photoshop

Regards,

Mohit

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Guest
Feb 14, 2018 Feb 14, 2018

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New Here ,
Feb 14, 2018 Feb 14, 2018

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