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Photoshop project keeps disconnecting my WACOM device

New Here ,
May 05, 2023 May 05, 2023

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Whenever I'm drawing on a new project, Phothsop will completely stop recognizing my Wacom and the software will begin to run very slowl, and I haven't encountered this issue on previous versions The only way to fix it so far has been to close the entire project and reopen it, not even updating my Wacom device has solved this issue. And so far it seems to happen randomly

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Adobe
Adobe Employee ,
May 05, 2023 May 05, 2023

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Hi @SyrupDude 

Let's make sure we're in a default state and there are no stale settings somewhere: 

Restore your preferences using this manual method:  

https://helpx.adobe.com/photoshop/using/preferences.html#Manually 

Does it work correctly? 

If that doesn't solve it, you can quit Photoshop and put the Settings folder back. 

 

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

 

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