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Photoshop randomly disables instruments and functions

Community Beginner ,
Nov 10, 2021 Nov 10, 2021

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After updating to 23.0 Photoshop interface may suddenly stop responding completely or partly. E.g. hand tool may become disabled for a few minutes, sometimes you can call the save screen and buttons do not respond, or transform tool shows complete ignorance to user commands.

 

This is not a hardware issue or anything else, no beachballs or any signs of not responding app are shown. Other tools are working, I can open or create new documents etc. And it is not only Mac or M1 or MacOS problem, colleagues reported the same strange behaviour on their Windows machines.

 

I don't know how to reproduce the bug and I don't use Photoshop much, just one or two times a week. But most of the time I may catch this bug when opening or creating new file and start working with it for a few seconds.

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macOS, Windows

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Adobe Employee ,
Nov 11, 2021 Nov 11, 2021

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Go to Preferences > Tools... and uncheck "Enable Flick Panning" off. Does the problem go away?


Senior Product Manager - Customer Advocacy - Digital Imaging

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Community Beginner ,
Nov 18, 2021 Nov 18, 2021

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Thank you Jeffrey. Unchecked the tool. As far as I don't know exactley how to reproduce the bug, I'll just continue using Ps for a week or so and see how it goes then report here.

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