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Photoshop's liquify filter not loading on macOS

New Here ,
Jun 23, 2022 Jun 23, 2022

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Applying liquify filter to smart object not loading when using Macbook Pro with M1 Pro chip. It only works if graphic processor is unchecked. Please fix bug!

 

 

{Title edited by Moderator}

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Community Beginner ,
Feb 15, 2023 Feb 15, 2023

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Same maddening problem with m1 max 64gb. Wasted all my time and work.

Trying V 23.2 is good for now.

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Community Beginner ,
Feb 16, 2023 Feb 16, 2023

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v 23.2 didn't make any difference. But freeing ram with clean mymac and closing whatsapp app worked for about 3 hours

 

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Adobe Employee ,
Feb 16, 2023 Feb 16, 2023

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Hi @shenor 

Would you please try updating Photoshop to the latest version (v24.1.1)? 

To update Photoshop, click "Update" in the Creative Cloud desktop app next to Photoshop. More detailed instructions for updating

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Community Beginner ,
Feb 16, 2023 Feb 16, 2023

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For what it's worth, I am on that version and this bug happened to me again this morning.

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Adobe Employee ,
Feb 16, 2023 Feb 16, 2023

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Sorry to hear that @jkoechling

Could you please share the system info of Photoshop from Help > System info > Copy & paste into a text document > upload to Creative Cloud files (https://assets.adobe.com/files) and share with us? 

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Community Beginner ,
Feb 16, 2023 Feb 16, 2023

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Hi Ranjisha,

 

I have posted that info previously in this thread, but here it is again:

https://shared-assets.adobe.com/link/986f52d7-479f-4f48-697f-d19db6a95078

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Community Beginner ,
Feb 17, 2023 Feb 17, 2023

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LATEST

I'm already using (V24.1.1) I downloaded (V23.2) to try to see if the same error happens in old versions.

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Explorer ,
Feb 17, 2023 Feb 17, 2023

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Hi, I don't know if this will help anyone, but I was having an absolute nightmare with how buggy Photoshop was being on my new Macbook Pro with M2 Max chip and this has fixed it for me (Fingers crossed, it's been 2 days)

I think the issue was when I logged into Adobe Creative Cloud on my new Macbook - the migration assistant from Apple had already ported over the original version of photoshop (the Intel version from my 2019 Macbook Pro with Intel Chip), CC then popped up and said it would replace it with the Apple Silicon version and the settings. It never worked correctly from the offset, I tried every setting suggestions (all the native canvas boxes checked and unchecked, graphics processor etc)

In the end I decided to fully remove photoshop and I followed these steps to remove the settings and temporary files from my computer (Make sure you make a note of all the settings you need as you have to copy it across manually and save all your actions down and make a note of your workspace layout and toolbar etc.) 

I did this, https://www.drbuho.com/how-to/uninstall-photoshop-mac followed by this to get rid of temp files https://www.drbuho.com/how-to/fix-scratch-disk-full-error-in-ps (You don't need to buy the thing just use the manual instructions)

I also made sure CC wasn't backing up my Photoshop settings etc and the I re-installed and set up manually. So far for me this seems to have worked. I am just speculating, but it seems to me the issues are introduced when CC moves you over from the Intel version to the Silicon version with the settings copied over. (I am also going to post this in another thread I started about this issue, so if you see this elsewhere that's why) 

 

Anyway, hope this helps someone.

SJ

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