Photoshop's Vertical Rulers are a different Length than Horizontal Rulers

New Here ,
Mar 19, 2022 Mar 19, 2022

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I have just noticed that the units in the vertical rulers in photoshop are a different length than the horizontal rulers. For example, in a 14x11 inch image at 300 ppi, if I zoom at 29% I can literally measure my screen with a real-life ruler and see that the horizontal inches correspond precisely with the real-life ruler but the vertical inches do not. The vertical inches are longer than the horizontal inches. My pixels are square, fyi. 
 
I asked Adobe tech support about this and they said that every version they checked did the same thing. They concluded that it was "by design" though they were at a loss to explain it.
 
WHY? Why on Earth would this be the case? I use Photoshop for illustrations that are meant to be printed and it is totally inconvenient to not be able to preview the actual aspect ratio of my art. There is a NOTICEABLE stretching effect. I hate it. Make it go away. Please.
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Adobe Community Professional ,
Mar 19, 2022 Mar 19, 2022

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I just dug out a ruler and measured a square in Photoshop 2022 on a MacBook Pro laptop. It's perfectly square for me.

Could this be a monitor thing?

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Adobe Community Professional ,
Mar 19, 2022 Mar 19, 2022

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I'm not able to replicate the issue.

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New Here ,
Mar 20, 2022 Mar 20, 2022

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Possibly, but the tech did confirm that they saw the same thing. It's happening on my much newer PC. My iMac doesn't do it but it's a dinosaur and uses an older version of Photoshop.

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Adobe Community Professional ,
Mar 20, 2022 Mar 20, 2022

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Our sample set is extremely small but could this be a Windows vs Mac thing?

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