Photoshop's Window suddenly display stripes

New Here ,
Mar 15, 2019 Mar 15, 2019

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Hello. I have a problem with the Photoshop CS6 in my laptop. I start the program and its still okey. But, whenever I want to make a new project, the window will always change to display stripes all over the window. Can I know what are the problem(s) and how to fix it?

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correct answers 1 Correct answer

Mar 15, 2019 Mar 15, 2019
Hi seraphyz,Sorry that Photoshop window looks corrupted with stripes across the screen when you attempt to open a new file.Please uncheck the option "use graphics processor" under the Preferences> Performance menu in Photoshop and see it the issue persists.I'd recommend that you check out this article to troubleshoot the GPU in Photoshop: Troubleshoot Photoshop graphics processor (GPU) and graphics driver issuesLet us know if that helps.Thanks,Akash

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Mar 15, 2019 Mar 15, 2019

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Hi seraphyz,

Sorry that Photoshop window looks corrupted with stripes across the screen when you attempt to open a new file.

Please uncheck the option "use graphics processor" under the Preferences> Performance menu in Photoshop and see it the issue persists.

I'd recommend that you check out this article to troubleshoot the GPU in Photoshop: Troubleshoot Photoshop graphics processor (GPU) and graphics driver issues

Let us know if that helps.

Thanks,

Akash

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New Here ,
Mar 15, 2019 Mar 15, 2019

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Hello Akash.

     Thank you for the quick respond from your side. The solution that you give is working. Can I know why it happened like that? I'm using Window with AMD Radeon Graphics, 4GB RAM.

Thank you again for your respond. It really helpful.

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Mar 18, 2019 Mar 18, 2019

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Thanks for the update. Glad I was able to help.

~AKash

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New Here ,
Jan 28, 2021 Jan 28, 2021

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Thank, It works for me.

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New Here ,
Apr 10, 2022 Apr 10, 2022

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