Photoshop saving PSCD problems

Community Beginner ,
Apr 14, 2022 Apr 14, 2022

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So, once I'm finished with a newly made document in photoshop, I go to "save as".

I want to save the document as a cloud PSCD, not an ordinary PSD.

Usually, PS would open a new window offering to save to cloud, but recently it doesn't. When I click on the "save to cloud documents" option, the "save as" window closes and then opens again. Repeat. It won't let me save to cloud!

I know I could export a PSD then seperately upload it to adobe's cloud, that takes too long and is a bother.

 

Can anyone help?

Thanks.

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Adobe Community Professional , Apr 14, 2022 Apr 14, 2022
It's working fine on my Mac, maybe try resetting your preferences. 

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Adobe Community Professional ,
Apr 14, 2022 Apr 14, 2022

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Do you have an update pending for the Creative Cloud app? I've seen this interfere with Cloud saving/syncing before if there is an update to be run.

Kevin Stohlmeyer
Adobe Community Professional/Adobe Certified Instructor

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Community Beginner ,
Apr 14, 2022 Apr 14, 2022

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No, everything is up to date with my Creative Cloud.

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Adobe Community Professional ,
Apr 14, 2022 Apr 14, 2022

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It's working fine on my Mac, maybe try resetting your preferences. 



Melissa Piccone | Adobe Certified Instructor | Pluralsight Author | Fine Artist

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Community Beginner ,
Apr 14, 2022 Apr 14, 2022

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Thanks.

I've reset PS's preferences and that seems to have fixed the problem.

Thanks again.

.

Jethro.

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