Photoshop se cierra solo al intentar abrirlo

New Here ,
Apr 16, 2022 Apr 16, 2022

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Hola, escribo por acá para solicitar ayuda de la comunidad en cuanto al funcionamiento de Photoshop, el día de hoy he intentado varias veces abrirlo y cuando se carga se cierra automaticamente sin ninguna razón, si pudieran ayudarme estaría agradecida.

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Adobe Community Professional ,
Apr 16, 2022 Apr 16, 2022

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Have you tried restarting your computer?

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New Here ,
Apr 16, 2022 Apr 16, 2022

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Si, ya la reinicie y sigue con el problema.

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New Here ,
Apr 16, 2022 Apr 16, 2022

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Ya desinstale el programa y lo volvi a instalar y sigue cerrandose repentinamente. ¡Ayuda!

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Adobe Employee ,
Apr 17, 2022 Apr 17, 2022

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I'm not seeing any submitted crash reports from you in our system. If you haven't done so already, please submit all Crash Reports along with your email address: https://helpx.adobe.com/photoshop/kb/submit-crash-reports.html That will help us diagnose the crash.

 

One thing to try: Go to Preferences > Performance... click Advanced Settings... and uncheck "GPU Compositing" - then restart Photoshop. Does the problem still occur?


Senior Product Manager - Customer Advocacy - Digital Imaging

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New Here ,
Apr 18, 2022 Apr 18, 2022

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No llegue a generar ningun informe porque no me aparecio la ventana de informe de errores, el problema se daba al intentar abrir cualquier archivo de formato photoshop, porque intente abrir el programa solo y abria. Hice esto:

 

One thing to try: Go to Preferences > Performance... click Advanced Settings... and uncheck "GPU Compositing" - then restart Photoshop. 

 

Y se resolvio, ya no se cae, gracias.

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New Here ,
May 07, 2022 May 07, 2022

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Buenas, tengo el mismo problema, W11,  como accedo a 

 Go to Preferences > Performance... click Advanced Settings... and uncheck "GPU Compositing" 

 

Gracias

 

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Adobe Employee ,
Apr 19, 2022 Apr 19, 2022

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Good to hear that fixed it. Would you mind sharing your Photoshop System Info? Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.


Senior Product Manager - Customer Advocacy - Digital Imaging

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New Here ,
Apr 20, 2022 Apr 20, 2022

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Hola, Photoshop se cierra mientras se esta cargando cueando llega a inicializando paneles. ya he intentado reiniciar, desinstalar, inicio modo seguro y otras cosas mas pero no logro que abra.

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