Hello! I'm having this issue for a long time and searched a lot to resolve this.
I send my image to print and Photoshop shuts down... I have 3 printers, so it's not the printer issue, because I never get to set which printer I'm going to use.
I reseted the Preferences and it works for a couple of times. But I loose all my preferences and it "sucks"....
Lately it has also been freezeing and I have to force it to shut down.
Please help me because I really need to use Photoshop daily and this problem has been hitting my nerves...
Hi, what version of Adobe Photoshop are you using? Have you checked if there are any updated drivers available for your printers?
Hi! It has been happening with several versions. Today I updated and it still happens, including freezeing...
I don't believe it's the printers because I never get to choose which printer I'm going to use... I even have a new printer, so the drivers are updated...
It's been ruining my jobs...
Thank you for your answer. We are sorry that you are having these problems, we will do everything to help you. Have you tried doing a fresh install of Adobe Photoshop? Use the Creative Cloud Cleaner tool to uninstall the software and delete any corrupt files that may be bothering you.
Thank you! I runned the cleaner tool and now let's see how it behaves.
It's still freezing and I have to force to shut down. It's like 5th time today and I loose what I don't save. It happens suddently, without me doing any command in special.
Can you help me please?
That device are you using?
Hello! Today I uninstalled all the Adobe programs and Creative Cloud, and installed a previous version of Photoshop. For now, it hasn't frozen, nor shut down when I try to print. I'll see in the next days.
About the device, all I can say is that it's a PC with Windows 10. For more info, I'll have to look. I can't really tell all the techy settings 😄
Hi, we are glad that you have managed to solve the problem for the moment. Keep us updated and in case of problems we will look for a solution 🙂
Hello again! Came here to tell you that the problem still persists... Every now and then Photoshop shuts down when I send to print. I simply press "ctrl+p" or go to the menu and it shuts down.
I don't like to reset my settings over and over again, because it simply doesn't work.
I really like Photoshop but it's getting on my nerves the last months because this is happening so many times, and not only to me!
Please make this work!