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Photoshop SO SLOW after update to IOS Ventura

New Here ,
Dec 15, 2022 Dec 15, 2022

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Ok-- So, for a few years now I had been using Photoshop 2019. I had my full set-up, brushes, etc. The reason I had used that version for so long was because I had tried updated previously, but would always run into performance issues.

 

A few months ago, I made the mistake of updating my Mac to IOS Ventura. Since then, photoshop has been horribly slow. Version 2019 became completely unusable as it is no longer supported. any time I'd try to use the brush, the entire screen would go white. So I tried upgrading to various versions only to find that they were all buggy and nothing performed as smoothly as what I had grown accustomed to. I've tried reconfiguring the performance preferences to no avail. The brush moves slow, there's major lag anytime I try to change brightness or saturation or free transform, If I drag the mouse off screen it will pan endlessly, etc. These are issues I never had when using Photoshop 2019 on the previous IOS, but no matter what I do, I can't get back to the level of performance.

 

I called the helpdesk to see if they had any solutions. They ran me through everything I had already tried-- adjusting the performance preferences, trying different versions, restarting my computer. And there were minor improvements, but it didn't take long to notice issue after issue.

 

It's driving me crazy. Has anyone else run into this issue? Is there a way to walk back the IOS update? Is there a way to download an older, unsupported version of Photoshop?

 

This is my livelihood and I really just need this program to function properly. 

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Adobe Employee ,
Dec 19, 2022 Dec 19, 2022

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If you restore your preferences using this manual method does it work correctly?
https://helpx.adobe.com/photoshop/using/preferences.html#Manually
If that doesn't solve it, you can quit Photoshop and put the Settings folder back.


Senior Product Manager - Customer Advocacy - Digital Imaging

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Community Expert ,
Dec 19, 2022 Dec 19, 2022

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LATEST

The latest version of PS is super fast on my Mac (albeit an M1) under Ventura. 

What's you hardware?

Might want to download this free utility and run:

https://www.titanium-software.fr/en/onyx.html
https://www.macworld.com/article/352902/onyx-review-macos.html

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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