Photoshop staying not responding

New Here ,
Nov 16, 2021 Nov 16, 2021

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Hello

 

Ive been trying to understand why if I quit photoshop it stays not responding so most of the time I have to force quit it each time..and if I restart the computer the PS icon appears with the dot like it's open and when I click it says not responding so it's frozen ๐Ÿฅถ. super annoying

I run iMac 21" late 2017

monterey 

 

I've been seeing alot of Adobe cc issues on the web and Monterey problems aswell.

 

 

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Adobe Employee ,
Nov 16, 2021 Nov 16, 2021

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Hi there,

 

We're sorry about the trouble with Photoshop. Would you mind sharing the system configuration of the operating system and the version of Photoshop you're using?

 

Please go to the "System Preferences" of your Mac, then "Security and Privacy", then select the "Privacy" tab. Then select "Accessibility" from the list on the left and add Photoshop to the list. Also, grant permissions to Photoshop under "Full Disk Access". Once done, please restart the computer and check if it helps.

 

You can also go to the "Preferences" of Photoshop, then "Performance" and uncheck the option to "Use Graphics Processor" relaunch the Photoshop and check if that helps.

 

Let us know if that works.

 

Regards,

Tarun

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